This Privacy Policy explains how Needle Craft 58 handles personal data when visitors use the website, make an inquiry, book an appointment, or request tailoring and garment remodelling services.
This introduction outlines how the policy is organized and where to find key information.
We use personal data to respond to inquiries, arrange consultations and fittings, assess garments and materials, prepare quotes, record design approval, manage project progress, arrange collection, process payments, maintain business records, secure the website, and meet legal obligations. We may also use limited technical data to troubleshoot site issues and improve basic functionality.
We may share personal data with trusted service providers that support website hosting, communications, appointment handling, payment processing, and record keeping. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, a valid legal process, or a lawful request from a public authority. We may also share information where disclosure is needed to protect our rights, users, or the security of the website and business records.
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.
To protect privacy, we may ask for information needed to verify a request before responding. If a request cannot be fully satisfied, we will explain the reason where the law requires us to do so.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal, accounting, or operational requirements. When data is no longer needed, we delete it or anonymize it where appropriate.
If we update this Privacy Policy, the revised version will apply from the date it is posted unless a different effective date is stated. We may also provide a separate notice when a change materially affects how personal data is handled.
We may collect contact details, inquiry content, appointment information, garment and project details, communication records, payment-related information, and technical data such as device and browser information. Where a user submits images or notes about a garment, we process that material to assess the requested work and manage the project.
We receive data when users contact us, request a consultation, book a fitting, share garment details, approve a concept, or complete a collection step. We also obtain limited technical data automatically through the website and may receive payment or transaction confirmation from the relevant payment method used.
We may use essential cookies to support site functionality, security, and form submission. We may also use limited preference or analytics cookies to understand general site performance and improve usability. Cookie categories may vary depending on the features used on the site.
Users may control cookies through their browser settings and, where available, site-level preference tools. Some cookies are necessary for basic site functions, such as form handling and security, and disabling them may affect how the website works.
